Michael Dresdner

straight talk about wood finishing

Q: I am trying to find out if an independent inspector for failed wood finishes exists. I have someone with a lot of new prefinished double hung windows that are getting stuck shut. The sash is sticking to the jamb liner.

A: There are no laws regarding what quality of finishing work you may and may not sell, so therefore, there are no independent inspectors as such. To have a failed finish you must first have universally agreed upon pass and fail standards, and as far as finishing goes, there are none. Finishing is the wild west in that regard.

However, on a number of occasions I have been hired as an expert witness in court cases regarding a finish that one party felt was inferior, and was therefore seeking monetary damages. Many companies, to forestall such cases, do have quality control inspectors, but that’s strictly internal; they answer to the standards their company set up, which may or may not be the same as the standard the customer expects.


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